Business Blog

fake reviews

Fake reviews cause consumers to lose trust in brands

Fake reviews are a costly marketing tactic that can end up hurting your company’s reputation. When consumers find out that a brand uses fake reviews, they lose respect for the brand and other customers. When consumers find out that a brand uses fake reviews, they lose respect for the brand and other customers. They also …

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over exposure

Why over-exposure can be harmful to your company

Over the past few years, it’s become increasingly apparent to me that we all have access to far more information than we could ever need. With the rise of social media and smartphones, we’re inundated with more content than ever before. A recent study by the Pew Research Center found that Americans spend an average …

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remote work

Why is Remote Working Here to Stay? Let’s See What the Stats Have to Say

When Covid-19 struck the world for the first time, people across the world were forced to either leave their jobs, or say goodbye to their workspaces, cubicles, and personal offices – only to work from home. The sudden change in the work system and people leaving their physical office premises to shift to working from …

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google-business

Why Does Every Business Need Google Business Account

Everyone need Google Business If you’re a business owner looking to gain better visibility for your business on a search engine like Google, you may want to consider listing your company.  This is especially important for businesses providing services in limited locations. However, creating a listing or a profile will not necessarily make you its …

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response time

How to Make Your Customers Understand Service Response Time

Importance to set a response time Working in customer service response time can be challenging for just about anyone. This occupation requires focus and quick-thinking skills, all while maintaining a cool head. If you work in customer service, you may have noticed many customers call or email in complaining about long response times. This can …

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trust

How Small Businesses Can Bolster Trust With Consumers

The pandemic has left an indelible mark on customers as they become more risk-averse than ever before.  Companies, in turn, are scrambling to create a more customer-friendly digital presence.And while most businesses have pivoted to online marketplaces, some goods simply cannot be sold online (think restaurants and repair services). These businesses are stuck between a …

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hero

“Let’s Talk About Me” Why being the hero is killing your business

by Juan Santiago Many professionals suffer from this Have you ever met someone who couldn’t stop talking about themselves? Frustrating, isn’t it? Now imagine the same scenario in an important sales meeting, presentation, or negotiation. Would you buy from this person? I thought so. Sadly, many professionals suffer from this need to be the protagonist …

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